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Cookies Policy

This Cookies Policy explains how Velvet Spins Casino uses cookies and similar technologies when you visit or use our website. It describes the types of cookies that may be used, the purposes they support, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

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1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device and remember certain information about a visit. Cookies can help a website operate correctly, improve performance, remember preferences and provide information about how visitors use its pages.

In this article

Some cookies are placed directly by Velvet Spins Casino. These are commonly called first-party cookies. Other cookies may be placed by service providers that support website functions, security, analytics, communications or advertising. These are commonly called third-party cookies. The use of a third-party cookie is controlled by the relevant provider, and that provider may process information in accordance with its own privacy information.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser or end a browsing session. Persistent cookies remain on a device for a longer period or until they expire or are deleted. The duration of a cookie can vary depending on its purpose, the provider and your browser settings.

We may also use technologies that perform a similar function to cookies, such as pixels, tags, software development kits, browser storage and device-related identifiers. This policy refers to these technologies collectively as cookies unless a different description is needed.

2. Why cookies may be used

The cookies used on the website may serve different purposes. Some are essential for the website to function, while others help us understand activity, remember choices or support communications. The exact cookies available may change as the website, its features and its service providers change.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help with page navigation, secure areas, account sessions, login processes, fraud prevention, load balancing, network security and the delivery of requested services. Without these cookies, some parts of the website may not operate properly. Where a cookie is essential for a service you have requested, it may be used without a separate optional marketing or analytics consent, subject to applicable requirements.

Preference and functionality cookies

Preference cookies allow the website to remember selections or settings, such as language, display preferences, region-related choices or information entered into a form. They may make future visits more convenient by reducing the need to repeat the same choices. If these cookies are disabled, some preferences may not be saved and parts of the website may be less personalised.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may show which pages are visited, how visitors move through the website, whether pages load correctly and whether features are being used. This information can help us identify errors, improve content, measure performance and make the website easier to use. Analytics information may be combined into reports and may be processed by a service provider acting on our behalf.

Security and risk management technologies

Cookies and related technologies may be used to help protect the website, accounts and users. They may assist with detecting unusual activity, preventing automated misuse, supporting identity and access controls, investigating suspected fraud and maintaining the reliability of online services. These technologies may record information about a device, browser, session or interaction with the website for security purposes.

Advertising and measurement cookies

Where used, advertising or measurement cookies may help us understand whether promotional content is relevant, measure the performance of campaigns, limit repeated advertising and identify the source of a visit. They may also support communications about the website or services, subject to your choices and applicable law. We do not treat the presence of an advertising cookie as permission to send every type of communication. Marketing communications may have separate preferences or unsubscribe options.

3. Information collected through cookies

Depending on the cookie and how it is used, information collected may include an IP address or an approximate location derived from it, browser type, device type, operating system, language settings, referring page, pages visited, links selected, dates and times of visits, session information and interactions with website features. A cookie may also contain a unique identifier that helps distinguish one browser or device from another.

Cookies do not usually contain your full name or other information that directly identifies you. However, information collected through cookies may be linked with account, transaction, device or other information that we hold where this is necessary for a permitted business, security or service purpose. When this happens, the combined information may be treated as personal information under applicable privacy law.

We use information obtained through cookies for purposes such as providing and securing the website, remembering settings, understanding website use, improving services, analysing technical performance, preventing misuse and managing communications. We aim to use information only for appropriate purposes and in a way that is consistent with our Privacy Policy and applicable requirements.

Cookies are not a way to bypass account security, identity checks, age requirements or responsible gambling controls. Information collected through cookies may be used alongside other information to support the safe operation of the website, but cookies do not replace any verification or protection process that may apply to an account or service.

5. Third-party services and policy updates

The website may use third-party services for functions such as hosting, security, analytics, customer support, content delivery, payment-related pages, communications or campaign measurement. These providers may use cookies or similar technologies to provide their services. We expect providers that receive information through the website to handle it in accordance with their contractual responsibilities and applicable privacy requirements, but their own policies may also apply.

A link to a third-party website, tool or service may take you outside the Velvet Spins Casino website. This Cookies Policy does not control the privacy or cookie practices of an external website. You should review the relevant provider's information before using its services or submitting information through an external page.

We may update this Cookies Policy when our website, technology, service providers, legal obligations or cookie practices change. An updated version will be made available on the website, and the date or other notice shown with the policy may indicate when it was last reviewed. If a change materially affects your choices, we may provide an additional notice or request consent where this is required.

This policy is intended to provide general information for visitors and players in Australia. It does not create terms that override applicable privacy, electronic communications, gambling or consumer protection laws. For information about how we collect, use, disclose, store and protect personal information more broadly, please read our Privacy Policy. If you have questions about cookies or wish to exercise a privacy choice, use the relevant privacy or support option made available on the website.